Support

Having trouble, or have an idea? Write to help@onurbulut.dev; we usually reply within 1–2 business days. If you are reporting a bug, including your device model, iOS or Android version and the screen where it happened helps a lot.

Frequently asked

Do I need an account?

No. Risense works fully without one and keeps your data on your device. Linking an account backs up your workouts and syncs them between your phones.

I switched phones. Where are my workouts?

If you linked an account on the old phone, sign in with the same Apple or Google account under Profile > Account on the new one; your history arrives within seconds. If you did not link an account, the data was only on the old device.

How do I get Pro on a new device?

Tap Restore purchases at the bottom of the Pro screen. You need to be signed in with the same Apple ID or Google account. A subscription belongs to the store it was bought in: Pro bought on iPhone does not unlock Android, and vice versa.

How do I cancel my subscription?

App Store: Settings > your name > Subscriptions. Google Play: Payments & subscriptions. Cancellation takes effect at the end of the period. Refunds are requested from Apple or Google.

How does the coach decide?

The coach applies rules to the weight, reps and effort (RPE) of your recent workouts and explains the reason behind every suggestion. It runs on your device. Suggestions are not medical advice.

How do I delete my account?

Profile > Account > Delete account. Details: Delete your account.